Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Privacy policy
to fulfill your order:
In order to fulfill your order, I will post it to the address you have provided and will contact you via Etsy conversations to let you know when I have sent your order.
I may also send you a message via Etsy conversations to let you know I have received your order and to add a quick note to your dispatch notification.
I will also respond to any queries and questions via Etsy conversations and messages.
I will only email you if you provide me with your email address and give me specific permission to contact you (for example if you need to give me specifications for a custom order).
I will not share your information with anyone.